Kuala Namu International Airport (KNO) serves as the primary gateway to Medan, Indonesia, and is categorized as a medium-sized airport. Conveniently located approximately 39 kilometers from Medan's city center, the airport is accessible via several transportation options including taxis, ride-hailing services, and buses, ensuring a relatively smooth transit for passengers.

Upon arrival, travelers will find a variety of facilities aimed at enhancing their airport experience. KNO features several dining options, ranging from local Indonesian cuisine to international fare, allowing visitors to enjoy a meal before or after their flights. The airport also provides various shops, including duty-free options, for last-minute purchases.

For those seeking comfort, lounges are available offering a more relaxed atmosphere. Free Wi-Fi is accessible throughout the terminal, making it easy for passengers to stay connected during their time at the airport.

Navigating Kuala Namu is generally straightforward, with a well-organized layout that simplifies the movement between check-in, security, and boarding areas. Clear signage is present, which aids in guiding travelers efficiently to their destinations within the airport. Overall, KNO is equipped with essential facilities and services to accommodate the needs of its visitors while maintaining a manageable size for easy navigation.